What will need to be steam clean? Bikes, golf clubs, gardening stuff? 3. For those moving from the UK ask about taking your fridge, washing machine and clothes dryer? What are the regulations? 4. Is early shipment of goods possible? In particular: kitchen items, beds, and any other items you may need sooner.
How long will it take to get to Australia? 6. Is their price fixed? 7. What isn’t included in their price? Again, checkout that post I mentioned above for common fees not included. 8. What other services do they offer? Do the movers also do all the packing? How do they ship fragile items like TV’s? 9. reliable removals service in Inner Sydney.
What if items are damaged upon arrival? 11. What about shipping expensive items or family heirlooms like jewellery? What is the best way to ship these items? 12 (professional moving company Inner Sydney). How is it all wrapped for shipping? In particular; beds, settees, leather chairs? Do wardrobes and drawers need to be emptied? Or can they be shipped as is? 13.
What measures do they take to protect items such as photographs or larger framed pictures? 15. Does the container arrive on your driveway? Or, are your items packed up on a truck and transported to the container? Will you need to arrange to have street space saved for the movers? 16.
Is storage included? If not, how much will it cost? How long before your container leaves the country? 18. What do you have to do in preparation for the packers? Disassemble furniture, etc? 19. How are boxes labelled up to assist inspectors upon arrival to Australia? If you are taking Christmas decorations ask how to label the box properly so inspectors will allow it into Australia? 20.
What about Government regulations? What will they inspect? Do they go through all the boxes or just certain ones? Like bikes and barbecues (top removals company Inner Sydney). Is the Australian Quarantine fee included? What if they find something with “foreign dirt” on it? How much does it cost to be cleaned? Or will it be destroyed? Do they have an Australian customs guide? Australian Quarantine is no joke and can be expensive if you don’t pack properly.
22 - best removals company in Inner Sydney. What if items are damaged due to weather or extreme temperatures while being shipped? For example, mould caused by dampness or humidity. 23 (best removalist Alexandria). What is the cubic size of the container? For more info about container sizes, I have a breakdown of what our shipping quote included that covers the difference between the two container sizes.
24. How long will it take to transport container to Australia? 25. Can you track your shipment online? If, not how else is the shipment tracked? If you’re moving from the United States, ask if you need an Employer Identification Number (EIN) for tracking. 26. Insurance cost? Replacement or Percentage Cost? What is the percentage cost (usually 3% of the cost of shipping) and what is covered? What percent is the excess? (Generally 1% of the value, whichever is greater) When does the cover start and end? What about damage after the shipment has arrived in Australia? For example, damp, mould, water damage, or vermin? Vermin, what a good word that I don’t often get to use.
For example if some plates that belong to a set are damaged, are you covered for the whole set or just the item?) What kind of proof do you need of breakages? Should you take photos of fragile items before shipping? And yes, I got a post all about insuring your shipment.
How do they want payment? Do you pay a percent before shipping and the rest after it arrives? If an employer is covering your moving cost, ask about setting up payment from them. 28. Door-to-Door Relocation Do they unpack on the other end? Will the shipment be delivered to your door? What is the moving company in Australia that is handling the other end? Who are their representatives? What is their contact information? What if you do not have an address to deliver to in Australia at the time of shipping? Does the Australia movers offer storage if you do not have a new address for your shipment? Does your insurance still cover any storage time needed in Australia? Will they collect the boxes once everything is unpacked? If they are doing the unpacking will they also clean afterwards? Remove trash such as packing materials like bubble wrap? 29 (best removalists Alexandria).
How negotiable are the fees? Will they price beat? Be very clear about what you are being charged for both before, during and after your shipment arrives. 31. Why should you choose them? How long have they been in business? Do they have customer reviews? What memberships do they possess? BAR, OMNI, FIDI? In my post about finding a shipping company you can trust, I go into detail what BAR, OMNI, and FIDI are.
Complaints about removalists are commonplace. Using Fair Trading NSW figures as an example, the number of complaints received has remained fairly constant over the past five years, fluctuating up and down from around the 300 mark. Removalists are required by law to provide services with "due care and skill" and within a "reasonable" time frame.
Consumers who contacted CHOICE reported a wide range of dodgy conduct on the part of removalists, some of it bordering on criminal. As it stands, anyone with a friend and a truck can start a company. Regulation exists, but not every removalist takes part. The Australian Furniture Removers Association (AFRA) has 350 members, including big names such as Allied Pickfords, Wridgways, Grace, Kent, Crown, Chess Moving, the AMG Group and Australian Vanlines.